CANCELLATION POLICY

We understand how necessary schedule adjustments are: therefore, in consideration of our clients and our technicians, please allow a 24-hour notice of any cancellation. Cancellations and no-shows will be charged the full service price.

Contact front desk for assistance in rescheduling your appointment if needed call 020 3441 4900.

CONFIRMATION CALLS

As a courtesy, we will text and confirm your service appointments 1 business day prior to your appointment date. However, if we are unable to reach you, and can only leave a message, please understand that it is your responsibility to remember your appointment dates and times to avoid late arrivals, missed appointments and the cancellation fee.