TERMS & CONDITIONS

GIFT VOUCHERS

Available for all treatments and products, are non-refundable and must be produced at the time of your treatment. Vouchers are valid for 6 months from the date of purchase. Our expert team will be delighted to assist you if you need advice. 

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APPOINTMENTS

Please arrive 10 minutes prior to your treatment. Late arrival will result in a shortened treatment time, however treatments will still be charged at full price.

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CANCELLATIONS

To cancel or change an appointment a minimum of 24 hours notice is required. No refunds are permitted if you fail to notify the salon within 24 hours. Appointments missed will be charged at full price.

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REFUNDS AND EXCHANGES

Products must be returned unused, unopened with their seal intact and in the same condition. We will not accept for exchange or refund any item which has been used or is not in the exact condition in which it was purchased from us. This does not affect your statutory rights.

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DEPOSITS

We reserve the right to request a deposit in order to secure an appointment. Any changes to the appointment must be made in accordance to the cancellation policy.

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PRICES

All pricing subject to consultation. Our prices are subject to change without notice.